Terms and Conditions
Please read these terms carefully before using our services.
Last Updated: December 6, 2025
Agreement to Terms: By accessing or using intigr8's website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
1. Acceptance of Terms
Welcome to intigr8 ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website located at www.intigr8.com (the "Site") and any services, products, or content offered through the Site (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
2. Definitions
For the purposes of these Terms:
- "Services" refers to all services, products, and content provided by intigr8, including custom AI development, consulting, and related services.
- "User," "you," or "your" refers to any individual or entity accessing or using our Services.
- "Content" refers to all text, graphics, images, software, audio, video, information, or other materials available through the Services.
- "Account" refers to the unique account created for you to access certain features of our Services.
- "Intellectual Property" refers to all patents, trademarks, service marks, copyrights, trade secrets, and other proprietary rights.
3. Eligibility and Registration
3.1 Age Requirements
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
3.2 Account Registration
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.3 Business Capacity
If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
4. Description of Services
intigr8 provides custom AI development services, including but not limited to:
- Custom AI model development and deployment
- AI system integration and consulting
- Private AI infrastructure solutions
- AI workflow automation
- Technical support and maintenance
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you.
5. Acceptable Use Policy
5.1 Permitted Use
You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in a manner consistent with applicable laws and regulations.
5.2 Prohibited Activities
You agree NOT to:
- Violate any applicable laws, regulations, or third-party rights
- Use the Services for any illegal or unauthorized purpose
- Transmit any harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the Services or servers
- Engage in any automated use of the system (bots, scrapers, etc.) without permission
- Impersonate any person or entity or falsely state your affiliation
- Collect or harvest any personally identifiable information from other users
- Use the Services to transmit spam, chain letters, or unsolicited communications
- Reverse engineer, decompile, or disassemble any aspect of the Services
- Remove or alter any copyright, trademark, or proprietary notices
- Use the Services in any way that could harm minors
- Engage in any activity that threatens the security or integrity of our Services
6. Intellectual Property Rights
6.1 Our Intellectual Property
All Content and materials available through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Our Content"), are the property of intigr8 or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use Our Content strictly in accordance with these Terms. This license does not include any right to:
- Resale or commercial use of Our Content
- Collection and use of any product listings, descriptions, or prices
- Derivative use of Our Content
- Downloading or copying of account information for the benefit of another merchant
- Use of data mining, robots, or similar data gathering and extraction tools
6.2 Your Content
You retain all ownership rights to any content you submit, post, or display through the Services ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform Your Content in connection with providing the Services.
6.3 Custom Development Work
For custom development projects, intellectual property ownership will be governed by the specific project agreement or statement of work. Unless otherwise specified in writing:
- You retain ownership of your proprietary data and business logic
- We retain ownership of our pre-existing tools, frameworks, and methodologies
- Ownership of custom-developed solutions will be specified in the project agreement
6.4 Trademarks
intigr8, the intigr8 logo, and any other product or service names, logos, or slogans displayed on the Services are trademarks of intigr8 and may not be used without our prior written permission.
7. Payment and Billing
7.1 Fees
Fees for our Services will be specified in project proposals, statements of work, or on our pricing pages. All fees are in U.S. Dollars unless otherwise specified.
7.2 Payment Terms
- Payment is due according to the terms specified in your agreement or invoice
- We accept payment via credit card, bank transfer, or other methods as specified
- Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law
- We reserve the right to suspend Services for non-payment
7.3 Refunds
Refund policies will be specified in your service agreement. Generally:
- Custom development work is non-refundable once commenced
- Consultation fees are non-refundable
- Subscription services may be eligible for pro-rated refunds as specified in the service agreement
7.4 Taxes
You are responsible for paying all applicable taxes associated with your use of the Services. If we are required to collect or pay taxes, they will be billed to you.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information in connection with the Services is described in our Privacy Policy.
For custom development projects involving data processing, we will enter into appropriate data processing agreements as required by applicable laws, including GDPR and CCPA where applicable.
9. Confidentiality
Both parties may have access to confidential information during the course of our relationship. We agree to:
- Maintain the confidentiality of all confidential information
- Use confidential information only for the purpose of providing or receiving the Services
- Implement reasonable security measures to protect confidential information
- Not disclose confidential information to third parties without consent
For projects requiring additional confidentiality protections, we will execute a separate Non-Disclosure Agreement (NDA).
10. Warranties and Disclaimers
10.1 Our Warranties
We warrant that:
- We will perform Services in a professional and workmanlike manner
- We have the right to provide the Services
- Our Services will substantially conform to any specifications in written agreements
10.2 Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- TITLE
- QUIET ENJOYMENT
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- IN NO EVENT SHALL INTIGR8, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
- OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $1,000, WHICHEVER IS GREATER.
- THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
12. Indemnification
You agree to indemnify, defend, and hold harmless intigr8, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Your Content or any content submitted through your account
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
13. Term and Termination
13.1 Term
These Terms commence when you first access the Services and continue until terminated in accordance with this section.
13.2 Termination by You
You may terminate these Terms at any time by ceasing to use the Services and closing your account (if applicable). You remain responsible for all fees incurred prior to termination.
13.3 Termination by Us
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if:
- You breach these Terms
- You fail to pay fees when due
- We are required to do so by law
- We cease providing the Services
13.4 Effect of Termination
Upon termination:
- Your right to use the Services immediately ceases
- We may delete your account and all associated data
- You remain liable for all obligations incurred prior to termination
- Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability
14. Dispute Resolution
14.1 Informal Resolution
If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally. Please send your concern to legal@intigr8.com.
14.2 Arbitration
If we cannot resolve a dispute informally, any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that:
- You or we may assert claims in small claims court if they qualify
- You or we may seek equitable relief in court for infringement or misuse of intellectual property rights
14.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
14.4 Jury Trial Waiver
You and intigr8 waive any right to a jury trial in connection with any disputes arising out of these Terms.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.
To the extent that any lawsuit or court proceeding is permitted under these Terms, you and intigr8 agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in [Your County and State].
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and intigr8 regarding the Services and supersede all prior agreements and understandings.
16.2 Modifications
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting a notice on our website or by sending you an email. Your continued use of the Services after such notice constitutes acceptance of the modified Terms.
16.3 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of intigr8.
16.4 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be modified to the extent necessary to make it valid and enforceable.
16.5 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.
16.6 Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights except as expressly stated.
16.7 Force Majeure
We shall not be liable for any failure to perform our obligations where such failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.
16.8 Notices
Notices to you may be sent to the email address associated with your account or posted on our website. You must send notices to us at the contact information provided in Section 17.
16.9 Relationship of Parties
These Terms do not create a partnership, joint venture, employment, or agency relationship between you and intigr8.
16.10 Export Control
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce.
17. Contact Information
If you have questions about these Terms, please contact us:
intigr8 Legal Department
Email: legal@intigr8.com
Website: www.intigr8.com
Contact Form: www.intigr8.com/#contact
For general inquiries: contact@intigr8.com
18. Acknowledgment
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.
Questions? We're here to help. If you have any questions about these Terms and Conditions, please contact us. We're committed to providing clear and transparent service terms.