Privacy Policy

1. Introduction

Welcome to intigr8 ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.intigr8.com and use our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Contact us through our website forms
• Subscribe to our newsletter or marketing communications
• Request customer support or technical assistance
• Participate in surveys or provide feedback

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Account credentials (username and password)
• Payment and billing information
• Communications and correspondence with us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about your usage patterns. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver, maintain, and improve our AI development services and solutions
• Communication: To respond to inquiries, provide customer support, and send service-related notifications
• Marketing: To send promotional materials, newsletters, and updates (with your consent)
• Analytics: To understand how users interact with our website and services
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms and policies
• Business Operations: To manage contracts, process payments, and conduct business analytics

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Hosting and infrastructure providers
• Payment processors
• Email service providers
• Analytics services
• Customer support tools

These service providers are contractually obligated to use your information only for providing services to us and to maintain appropriate security measures.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.3 Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure development practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods vary depending on the type of information and the purpose for which it was collected:

• Account information: Retained while your account is active and for a reasonable period thereafter
• Transaction records: Retained for accounting and legal compliance purposes (typically 7 years)
• Marketing data: Retained until you unsubscribe or request deletion
• Website analytics: Typically retained for 26 months

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to the processing of your information for certain purposes
• Restriction: Request restriction of processing under certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in Section 12. We will respond to your request within 30 days.

8. Third-Party Websites and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise your CCPA rights, please contact us using the information below.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a notice on our website for material changes
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Advertising and Google Ads

We use Google Ads to promote our services. Google Ads may use cookies and similar technologies to:

• Display relevant advertisements to you on Google and across the web
• Measure the effectiveness of our advertising campaigns
• Prevent showing you the same ads repeatedly

You can opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info/choices.

For more information about how Google uses data when you use our site, please visit Google's Privacy Policy.

15. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to perform a contract with you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing is in our legitimate business interests and does not override your rights

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.